Shipping policy

HUSTLEORA BY LA CUBANA NETWORK LLC

SHIPPING POLICY

Effective Date: September 8, 2026

Thank you for shopping with HustleOra by La Cubana Network LLC. We work to prepare and ship orders as quickly and carefully as possible.

Website: hustleorabylacubana.store
Email: hustleorabylacubananetworkllc@outlook.com

1. Order Processing

Most orders are processed after payment has been successfully received.

Our standard processing time is generally 1–3 business days.

Custom, personalized, embroidered, printed, or made-to-order products may require additional processing time depending on the size and complexity of the order.

Orders placed on weekends or holidays may begin processing on the next business day.

2. Shipping Times

After an order has been processed, shipping times depend on the shipping method selected at checkout and the carrier handling the package.

Our typical shipping timeframe is approximately 1–3 business days after the order has shipped, when that service is available and selected.

Please note: Processing time and shipping transit time are separate.

For example, an order may require 1–3 business days to be prepared before the carrier receives it.

Shipping estimates are not guaranteed delivery dates unless specifically stated at checkout.

3. Custom & Made-to-Order Products

Custom products may require additional time because they are created specifically for the customer.

This may include:

Custom T-shirts
Hoodies
Embroidered products
DTF-printed apparel
Personalized merchandise
Custom designs
Special-order products

Customers should review the estimated processing time displayed for the specific product before placing an order.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

HustleOra is not responsible for delays, additional shipping charges, returned packages, or lost packages resulting from an incorrect or incomplete address provided by the customer.

If you realize that your shipping address is incorrect, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

5. Tracking Information

When tracking is available, tracking information may be provided after the order has shipped.

Once a package has been transferred to the shipping carrier, tracking updates and delivery information are generally controlled by the carrier.

Customers should use the tracking information provided to monitor their shipment.

6. Delayed Shipments

Shipping delays can occasionally occur because of circumstances outside our reasonable control, including:

Weather
Natural disasters
Carrier delays
Holidays
Transportation issues
High shipping volume
Incorrect addresses
Customs or government delays
Other unforeseen circumstances

We will make reasonable efforts to assist customers with delayed shipments, but we cannot guarantee a specific delivery date unless expressly stated.

7. Lost or Missing Packages

If tracking shows that a package was delivered but you cannot locate it, please first check:

Your mailbox
Building package area
Front door
Property surroundings
With household members or neighbors
With your local carrier

If the package remains missing, contact us at:

hustleorabylacubananetworkllc@outlook.com

We may request your order number and tracking information so we can investigate the situation.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

For damaged merchandise, we may request photographs of:

The product
The packaging
The shipping label
The visible damage

Please do not discard damaged packaging until the issue has been reviewed.

9. International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary.

10. Shipping Costs

Shipping charges are calculated and displayed at checkout when applicable.

Shipping costs may vary depending on:

Destination
Package size
Package weight
Shipping method
Number of items ordered

11. Free Shipping Promotions

From time to time, HustleOra may offer free-shipping promotions.

The terms, qualifying products, minimum purchase requirements, geographic restrictions, and expiration dates for promotional shipping offers will be stated at the time the promotion is offered.

12. Order Cancellations

If you need to cancel an order, contact us as soon as possible.

Because orders may enter processing shortly after purchase, we cannot guarantee that cancellation requests can be accommodated.

Once a custom or made-to-order product has entered production, cancellation may not be available.

13. Returns & Refunds

Shipping-related refunds and product returns are subject to our Refund & Return Policy.

Customers should review that policy before requesting a return or refund.

14. Contact Us

For questions about shipping, delivery, tracking, or an order, please contact:

HustleOra by La Cubana Network LLC

Email: hustleorabylacubananetworkllc@outlook.com

Website: hustleorabylacubana.store